Delivery and Returns


All UK* deliveries are sent by our chosen couriers or Royal Mail at no extra charge.

For UK* deliveries please allow 3-4 working days from order date.

      *Unfortunately we do not currently ship to Isle of Man, Channel Islands, or BFPO addresses.



      We do hope that you are happy with your purchase.

      However, should you feel it necessary to return an item, we aim to make the return process as simple as possible.

      We must be notified of damaged or faulty goods within 14 days of delivery.

      You can reach us by phone on +44 (0) 1859 502212 from Monday to Friday, 09.00 - 17.00

      Or send us an email via

      We will refund you using the method of payment used to make the purchase.

      Goods must be returned unopened, sealed and in the original packaging.

      Isle of Harris Distillery Ltd will refund accepted returns within 30 days of you notifying us about the return.

      The postage of the return is the responsibility of the purchaser.

      Liability for loss or damage during transit of goods being returned is the responsibility of the purchaser.

      Please note that none of this affects your statutory rights.  

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