Delivery and Returns
All deliveries are sent by courier.
For UK deliveries please allow 3-5 working days from clearance of funds.
Delivery charges are calculated by destination.
Our dispatch times are as follows:
- Orders placed between midnight on Thursday/Friday and 4 pm on Sunday are dispatched on Mondays
- Orders placed between 4 pm on Sunday and 4 pm on Tuesday are dispatched on Wednesdays
- Orders placed between 4 pm on Tuesday and Midnight on Thursday/Friday are dispatched on Fridays
We do hope that you are happy with your purchase.
However, should you feel it necessary to return an item because it is faulty or different to those ordered, we aim to make the return process as simple as possible.
We must be notified of damaged or faulty goods within 2 days of delivery.
We will refund you using the method of payment used to make the purchase.
Goods must be returned unopened, sealed and in the original packaging.
Isle of Harris Distillery Ltd will refund accepted returns within 30 days of you notifying us about the return.
The postage of the return is the responsibility of the purchaser.
Liability for loss or damage during transit of goods being returned is the responsibility of the purchaser.