Delivery and Returns

Delivery

All deliveries are sent by courier.

For UK deliveries please allow 3-5 working days from clearance of funds. 

Delivery charges are calculated by destination.

Our dispatch times are as follows

  • Orders placed after 4pm Sunday to Thursday will be dispatched the next working day
  • Orders placed between 4pm on Thursday and midnight on Friday will be dispatched on Friday morning
  • All orders placed after midnight Friday will be dispatched on Monday.

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Returns

We do hope that you are happy with your purchase.

However, should you feel it necessary to return an item because it is faulty or different to those ordered, we aim to make the return process as simple as possible.

We must be notified of damaged or faulty goods within 2 days of delivery.

We will refund you using the method of payment used to make the purchase.

Goods must be returned unopened, sealed and in the original packaging.

Isle of Harris Distillery Ltd will refund accepted returns within 30 days of you notifying us about the return.

The postage of the return is the responsibility of the purchaser.

Liability for loss or damage during transit of goods being returned is the responsibility of the purchaser.